ALWAYS FIND THE ANSWER
We take customer support seriously and provide you with a helpdesk feature on our system where you can easily find video tutorials, how to guides and raise tickets in case you have any questions or want to book a screen-sharing session.
For those of you who prefer written manuals, you can read through our step-by-step instructions.
For those of you who learn better through videos and find it more engaging, we have a library of video tutorials which are being constantly updated as and when we make updates and new releases.
We made it easy to raise tickets using our built-in ticketing system, no third parties involved.
You can easily report any bugs, enhancements or clarifications, specify which part of the system has a problem and attach any relevant videos or screenshots.
We always track resolution times and ensure our support managers respond according to our Service Level Agreement.